Welcome to Neutek. We are committed to protecting the privacy and security of our customers and visitors. This Privacy Policy outlines our practices and your options regarding the collection, use, and disclosure of your personal information. By using our website or services, you consent to this Privacy Policy.
1. Information We Collect
We collect information to provide better services to all our users. The types of personal information we collect include:
Contact Information: Your name, email address, phone number, and shipping address.
Transaction Details: Information about the products you buy, payment methods, and payment history.
Technical Information: Details about your device, including IP address, device identifiers, and web browser information.
2. How We Use Your Information
We use the information we collect for the following purposes:
To process your transactions and deliver the products you have purchased.
To communicate with you about your account or transactions.
To improve our services and product offerings.
For legal compliance, such as tax or financial reporting.
3. Sharing of Information
We do not sell or rent your personal information to third parties. However, we share personal information with third parties as necessary for the following purposes:
With service providers who assist us in order fulfillment, payment processing, and website hosting.
To comply with legal obligations, such as responding to a subpoena or court order.
To protect the rights, property, or safety of Neutek, our customers, or the public.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, or destruction.
5. Your Rights
You have the right to:
Access the personal information we hold about you.
Request that we correct or update any personal information that is incorrect.
Request the deletion of your personal information.
Withdraw consent for processing where consent is the legal basis for processing.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or our treatment of your personal information, please contact us at:
Neutek
9 Wellington Gate
East Grinstead
West Sussex
RH19 3GE
Mobile: +44 (0) 7712 100200